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Frequently
Asked Questions...

Small Business Specialists FAQ Page

Here are some of the most Frequently Asked Questions about services we provide.

What Is Social Media Distribution?

In a nutshell, it entails the distribution of business content in various media formats to numerous Social Media platforms, such as FaceBook, Twitter, Instagram, Pinterest, and more.

Contact us for more information.

Why Do I Need Social Media For My Business?

The biggest reason to use social media is to validate your brand online.

With a good social media presence, consumers see and realize that you are actively searching for and desiring to communicate with them about you products and services.

By building relationships and communicating with your customers, you can increase your brands visibility and customer loyalty.

I Have A Website - Do I Need A New One?

If your website is 3 or more years old, you may want to consider upgrading. 

 

With over 60% of searches being done on mobile devices, if your website wasn't created to be Mobile-First, you may be loosing customers. 

 

Does your site load in under 3 seconds.  Is your website listed on the first page of the search results? Does your site look modern, or like something from 1995?

 

Call us and we'll discuss your existing website and options available to upgrade your site to be Mobile-First.

Why Don't You Show Pricing On Your Website?

Pricing isn't an easy issue to cover.  For example, if I said Social Media Managment was $497 a month, and that covered 7 different social media platforms, but, you only have Facebook and Twitter, would it be fair to charge you that amount?  Of course not. Although many companies DO charge that for just Facebook only.

 

The same rationale goes for website design, eCommerce, and any other service we provide.

 

Every customer's needs are different, and therefore, we prefer to speak one on one with each of our customers to ensure they are getting the best pricing available, and, as we stated on our homepage,

we specialize in getting local businesses the best return on investment (ROI) possible.

 

Call us today and find out how we can help, and save you money at the same time.

How Much Do I Have To Pay To Get Started?

You initial payment depends on the service that you are purchasing.

We normally have a small set up fee and an upfront fee for the 1st month of service for Social Media. Some services require a minimum 3-6 month commitment, to ensure you get the best return on your investment.

 

Our goal is no different than any other local service provider.  We have to be profitable, yet, we pride ourselves on working within our customers budget parameters.

 

You'll find our services are among the best online, and our pricing is extremely affordable.

 

Call us for a quote and more information on specific services you may be interested in. You'll be glad you did.

What File Formats Should I Submit?

Content: we accept Word, Text, and HTML files.

 

Graphics: .jpg, png, and PSD files (Pretty much any HD resolution)

 

Video: the links to your YouTube, Vimeo, DropBox or any other storage system where you have a video.

What Is The Normal Turnaround Time For Your Services?

Turnaround time depends again on the service or services you wish us to provide you.

 

Some services can be up and running the same day, or at the latest, in 24-48 hours.

 

Website services obviously take longer, and turn around time really amounts to how many pages, how much text, how many graphics and videos you want on your website pages.

 

Give us a call, or book an appointment, and we can give you a better idea of how long it will take to get you started.

 

Thanks for you interest in Small Business Specialists and our services.

What's The Difference Between A PWA And A Native App?

Basically, it's a fairly simple difference: Native Apps get downloaded to a mobile device through an app store (like the Apple App Store or Google Play), whereas a Web App or PWA is accessed through the web browser (usually Safari or Chrome on mobile devices) by typing in a URL, or via a bookmark, shortcut, or QR Code.

Are Progressive Web Apps Secure?

Simply put, Yes, PWAs are secure because they follow HTTPS protocols just like any other website or web application.

In addition, since they are accessed through web browsers, PWAs benefit from all of the modern security features built into web browsers as well.

Can I Convert My Websites To PWA?

Yes, however... to use our PWA program, your websites must be built on our platform first. 

 

Once that has been done you'll just need to add an SSL certificate and you are then able to do your one-click conversion to a PWA.

 

Just follow 3 simple steps:


1. Create a title,
2. Add a description for your app.
3. Upload your custom icon image.

That's it!

You will then be able activate the push notifications feature if you want.

Are PWA's Better Than Native Apps?

PWA's and Native Apps have their unique benefits. PWA's do not require downloads from app stores, nor do they require updates like Native Apps. They also provide a better user experience to your website visitors.

 

PWA's also allow you to send push notifications to all those that installed your PWA on their devices.  


This allows business owners the opportunity to stay in touch with their clients/customers with messaging and/or send them promotions through the push messaging feature.

Why Are Progressive Web Apps Important?

Unlike a Native App that a user has to actually search for and download to their mobile devices, A Progressive Web App can be added to any visitors desktop or mobile device from your website almost immediately.

This makes your website even more important because of:

The Reach: PWA allows websites to have more mobile web audience as it combines the best features of websites and apps.

Acquisition: When businesses make a PWA for their company, the user acquisition cost will be multiple times cheaper than that of building native apps.

This simply means - more users, less cost.

Will Progressive Web Apps Work On Desktop Systems?

Unlike Apple Native Apps, Progressive web apps can now be installed on Windows, Android, iOS, Chrome OS, and soon on macOS.

Chrome, the most popular web browser by far, now prompts Windows users to install progressive web apps (PWAs) to their desktop.

I Have Questions Not Covered Here - What Should I Do?

Book an Appointment or submit the Contact Us form.  We'll do our best to respond the same day, or within 24 hours. (Weekends excluded)

 

If you have a lot of questions, please attach a word doc or text file and attach it to your email. 

 

We look forward to hearing from you soon.

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